FAQ

Find the most frequently asked questions below.
  • Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

    For any other destinations please get in touch with us.

  • We started out as a B2B gifting solution for those who wanted to send something that would make more of an impact than yet another keychain or tote bag destined for landfill. Though still mostly what we do, we send to anyone including your office, your friend with a birthday, your colleague, your parents, your client, your friend with a new baby, your holiday hosts, your new recruit, your sister, yourself, your houseplant, your boss, your front door, your cat, your teacher, your partner, your lawyer, your new foreign CEO, your expat brother, your mother, your imaginary friend, your house mouse, your pleasure, your way to say thank you, your way to say I’m thinking of you, your way to say congratulations, your way to show support, or whatever really...

  • Yes we do. Please get in touch via the contact form to discuss your custom needs. For larger orders, discounted pricing is available.

  • Yes, we can handwrite a note for you and include it inside the package on 350gsm card paper. If there is a special template you’d prefer us to use, please send an email and we can print it out. For handwritten notes, please provide text in the notes section of the checkout process.

  • All orders are shipped by either DHL, DPD or PostNL with Track and Trace guarantee. This information will be emailed to you with the order confirmation.

  • Shipping is calculated per product, per country of destination at checkout. These rates are subsided and provided by the best serving available courier.

  • All boxes, filling material, tape and labels used by Giftspatch are paper based and recyclable.

  • Yes! Please get in touch with us to discuss your wants and needs.

  • All items included in our packages are non-perishable with a shelf-life of 3 months minimum (but mostly more).

  • Yes. Either leave a note on your purchase or get in contact with your specific needs. Schedule for the upcoming festive season now and forget about it until the gratitude starts rolling in.